Even with a smartphone nearby around the clock, you can’t catch every phone call, and some are best left going to your messages anyway. While many of us don’t actively use voicemail, it can still come in handy. Here’s how to set up and use voicemail on Verizon.
QUICK ANSWER
JUMP TO KEY SECTIONS
It’s straightforward to set up your Verizon voicemail for the first time. All you need is a phone. It doesn’t even need to be your phone — you can set up your voicemail from someone else’s device. Once you have a phone, follow these steps:
If you’re setting up a Verizon voicemail from an iPhone, you’ll have to use the Voicemail tab in the Phone app. You should either see a Set Up Now button or a Greeting button if you’ve used your voicemail previously. Set Up Now will walk you through steps similar to most of those above, while Greeting will only cover the last step.
You can also set up your Verizon password online. Head to the My Verizon page and log in to your account. Once there, follow these steps:
Once you’ve set up your Verizon voicemail, you’ll obviously need to check your messages at some point. Luckily, this is even easier than the setup process. We’ll run you through a few of the most common scenarios, starting with your own phone.
Before getting started, make sure that you have the password you created above. Too many incorrect guesses and Verizon will lock you out, making you start the process over. Once you find your password, follow these steps:
Alternatively, you can press and hold the number 1 to use the voicemail speed dial.
If you don’t have your phone, you’ll follow almost the same steps as you would to set up your voicemail from someone else’s device. Here’s what to do:
While other carriers sometimes let you check your voicemail online, Verizon does not currently support this feature. You will need either your own phone or another phone.
As you might come to learn, Verizon doesn’t offer unlimited voicemail storage. You’ll run out of space eventually and need to remove some old messages. Fear not, as the process is once again pretty simple. Just follow these steps:
There’s not a faster way to get through your list of messages, so you may find it easiest to delete messages as you receive them if you know you won’t need them again.
It’s not the end of the world if you forget your Verizon voicemail password. In fact, you can take two different approaches to reset your login. The first — and easiest — method involves the My Verizon app. Open the app and follow these steps.
If you’re calling to reset your voicemail password from a phone, here are the steps to follow instead.
Almost every element of the Verizon voicemail experience is a breeze. It’s easy to set up, easy to check, and even easy to reset your password if need be. Deciding to disable your voicemail is a bit tougher, however. There’s no simple online method, and you can’t do it from the My Verizon app. Instead, you’ll have to pick up the phone and give customer service a call.
The Verizon customer service phone number is 1-800-922-0204, and your best bet is to press the number 0 when the automated menu begins to play. This will skip the normal choices and put you right in line to talk to a representative. Then ask them to disable your voicemail after — presumably — some time spent on hold.
No, once a voicemail is deleted from the Verizon network, it’s gone for good.
Does Verizon offer Visual Voicemail?Yes. For Android, Verizon offers Basic and Premium tiers, which you can sign up for through your My Verizon account. Basic is free, but not available for users on prepaid plans. Premium is $2.99 per per month, per line, with benefits including transcription, double the inbox limit (40 messages vs. 20), longer recordings (up to 5 minutes), caller-specific greetings, and the ability to forward via text message or email.
iPhone users have their own tiers, simply called Visual Voicemail and Voicemail to Text for iPhone. The latter is $2.99 per month, and doesn’t offer any substantial changes apart from its namesake.
